Can I order without a customer account?
Yes, please! The use of the customer account is absolutely voluntary. Customers can add their products in the shopping cart as usual and after clicking on ‘Checkout’ simply select the option ‘Order without customer account’.
Do you also offer appointment dispatch?
Of course! Customers can give troph-e-shop a special date from which troph-e-shop should send the goods - for example, if a customer wants to place an order quickly before their vacation. Just let troph-e-shop know in the order comment (at the very end of the order process).
Can I give a different delivery address?
If customers would like to have the package sent to a friend, to the office, to the barracks or directly to their holiday destination, that’s no problem. Customers can just enter a different delivery address to their home address. Of course, this service is free of charge.
How does proof of age work?
If customers order a product for which proof of age is required and troph-e-shop have not yet received one, troph-e-shop will ask customers for a copy of their identity card or passport in a separate email after they have placed their order. Customers can send this to troph-e-shop by post, fax or scanned by email. A customers package will then be dispatched by ‘DHL by hand’. The messenger will check the identification document and only hand the package over to the specified person.
Will my order details be saved?
troph-e-shop save the order details and send them to customers by email together with troph-e-shop’s terms and conditions. Customers can also view the terms and conditions on troph-e-shop’s website at any time under the menu item ‘Our terms and conditions’. If customers set up a customer account, their order data can also be accessed via the Internet.
How can I get a promo code for troph-e-shop?
Our team at Rappler Promo Codes is constantly looking for the best troph-e-shop promo codes to help save you money. If there are ever troph-e-shop promo codes available, this means that troph-e-shop will most likely have it available for you to use. Check out the list of offers to see which promo code best suits you.
How often does troph-e-shop release promo codes?
Brands differ when it comes to promo codes. Depending on the brand they may release promo codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best promo codes. If Rappler Promo Codes has any offers available, they will try to list them here.