What is an option fee?
Sellers put many items in one description for customers’ convenience in shopping. Among those items are items that are different from others. In that case, sellers put an option fee to provide customers with the correct price.
How do I post inquiries to a seller?
The contact information for each seller is available on the item page. Customers can ask any question in relation to the item page. The buyer may contact the seller and their information is found at the top of the page, and at the bottom of the page and can be seen as “Question” or “Inquire to the seller” under the Q&A board.
What are the credit points and penalties awarded to sellers?
For keeping sellers motivated and keen to promoting products to improve sales performance as well as a safe and enjoyable purchasing process for the buyers, Qoo10 awards sellers with credit points as well as penalties based on sales and shipping performance.
Is it possible to use Qoo10 App if I’m not a member?
Unfortunately, it is not possible to use Qoo10 App before registering.
How can I check If my order has been completed?
To check on an order, sign in to Qoo10 first and click on the ‘Qoo10’ button (at the right top of the page) and the ‘Shopping List’ button. If a customer wants to check their past orders history, kindly change the date range accordingly.
How do I use a coupon code at Qoo10?
A lot of time and effort goes into collecting and looking for the best and most recent codes by the team at Rappler Promo Codes that Qoo10 has on offer. The team does their best to explain how Qoo10’s coupon codes are used. For a step-by-step guide, scroll up to the How Do I Use My Qoo10 Coupon Code? section.
How do I redeem my Qoo10 coupon code?
Have a look at the different coupon codes offered and select the ‘Get Coupon’ button. A code will appear on your screen and will open a new tab to the Qoo10’s website.