Does Proto-Col have special offers?
Unless otherwise stated, Proto-Col’s special offers are available to retail customers only. This includes weekly e-shot offers and direct mail special offers. If an offer is available to other customer groups (e.g. trade) Proto-Col will clearly state within the offer and notify all customers concerned.
How do I earn loyalty points?
To earn points on leaving reviews customers must be verified buyers – therefore they must have an account and have brought from Proto-Col previously having left a review via the review request email or SMS. Leaving a review directly on site will not give customers points.
Can I cancel an order?
Customers can cancel their order at any time. If the goods have been dispatched already then customers have 30 days to return their order to receive a refund. Proto-Col cannot however refund any postage costs, either to send a customers’ order/s out or to receive it back.
What happens if a product I want is out of stock?
Proto-Col try to keep everything in stock, however, this isn’t always possible. If an item is out of stock, Proto-Col will email a customer within 2 working days of placing their order. Please email hello@proto-col.com or telephone Proto-Col on 0333 000 7788 to check stock availability if delivery of the order is urgent.
Does Proto-Col have a newsletter?
Absolutely! Customers can visit Proto-Col’s website and enter their email address in the bottom right corner to subscribe to Proto-Col’s newsletter for exclusive promotions and exclusive deals.
How do I use a discount code at Proto-Col?
A lot of time is spent collecting and searching for the most recent and best Proto-Col discount codes, by our team at Rappler Promo Codes. The team also illustrates how to use Proto-Col’s discount code by scrolling up and reading ‘How do I use My Proto-Col Discount code?’.
How do I redeem my Proto-Col discount code?
Have a look at the different discount codes offered and select the ‘Get Coupon’ button. A code will appear on your screen and will open a new tab to the Proto-Col’s website.