Do I need an account to place an order?
Customers don’t need an account to complete a purchase. However, if customers register with MR PORTER, customers can enjoy amazing benefits through their MR PORTER account.
What packaging options can I choose from?
Customers’ first order will be delivered in one of MR PORTER’s signature white boxes. Next time customers shop, ‘Basic Packaging’ will be the default selection, where customers’ items will arrive in an FSC-certified, recyclable, non-branded box.
Can I amend or cancel an item from my order?
Depending on the status of a customers order, it may be possible to cancel an item or request a different size for an item they have already purchased. Please note, MR PORTER is unable to add an item to an existing order. If customers need to make any amendments to their order, please call MR PORTER’s Customer Care Team as soon as possible and MR PORTER will see what they can do.
Do you offer free shipping promotions?
From time to time, MR PORTER offer free shipping promotions. To receive email updates about MR PORTER’s upcoming promotions, sign up for MR PORTER’s mailing list. Please note that free shipping will be applied to customers’ orders on the payment page.
How do I reset my password?
If customers have forgotten their password, they can request a link to reset it or follow the ‘Forgotten password?’ link on the ‘Sign in’ page.
How Often does MR PORTER release promo codes?
Brands differ when it comes to promo codes. Depending on the brand they may release promo codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best promo codes. If Rappler Promo Codes has any offers available, they will try to list them here.
How do I redeem my MR PORTER promo code?
Have a look at the different promo codes offered and select the ‘Get Coupon’ button. A code will appear on your screen and will open a new tab to the MR PORTER’s website.