There are missing items in my delivery, what do I do?
MetroMart strongly advise customers to properly inspect their delivered items upon delivery. If items are missing/damaged upon delivery and these items are reflected in the store receipt provided to customers, please contact MetroMart’s customer support team so that MetroMart can investigate this and make necessary adjustments.
Why are the prices on the app different to the prices in the store?
MetroMart’s partner stores are expected to update their product prices regularly on MetroMart. As a result, the prices listed on the app may differ from the actual store prices. If there is a price discrepancy between the prices at the store and what is listed on MetroMart’s app, customers will pay for the actual prices at the store customers ordered from, which will be verifiable on the store receipt that will be provided to you.
I received someone else’s order, what do I do?
If you have received someone else’s order, please contact the MetroMart customer support immediately at email@example.com so that MetroMart can investigate what happened.
Do I need an account to see items I can purchase on MetroMart?
No. Customers may browse through the products from their supermarkets and speciality stores without an account. Customers are only required to sign in when they proceed to purchase their selected items.
Can I add items that are not in the app?
The items found in MetroMart app or website are the only items added by MetroMart’s partner retail stores and customers can only shop for those items displayed on the app.
How do I use a promo code atMetroMart?
A lot of time is spent collecting and searching for the most recent and best MetroMart promo codes, by our team at Rappler Promo Codes. The team also illustrates how to use MetroMart’s promo code by scrolling up and reading ‘How do I use My MetroMart Promo code?’.
How Often does MetroMart release promo codes?
Brands differ when it comes to promo codes. Depending on the brand they may release promo codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best promo codes. If Rappler Promo Codes has any offers available, they will try to list them here.