Can I cancel my order?
As soon as a customers order is placed, it is processed by Lime Crime’s warehouse immediately. Due to Lime Crime’s efforts to ensure that customers receive their order as quickly and accurately as possible, Lime Crime is unable to cancel existing orders.
Will I be responsible for import duties, taxes or fees?
Lime Crime covers applicable duties on orders shipped to AU, NZ, & HK. Orders shipped elsewhere, including Canada may be subject to import duties and taxes and are not paid by Lime Crime. Please consider this prior to placing their order.
What if my order arrived damaged?
Please reach out to Lime Crime by emailing CustomerCare@limecrime.com or by reaching out to Lime Crime on Live Chat during open business hours.
Why are some items limited quantities per customer?
Customers are allowed to purchase any number of products, but quantities are limited for some shades to discourage unauthorised re-selling and scalping. There is a $500 order limit per customer.
Are your products vegan?
Yes. Lime Crime’s cosmetics do not contain any animal-derived ingredients and are vegan-friendly. Customers can read more about Lime Crime’s animal-friendly policies on Lime Crime’s website.
How often does Lime Crime release discount codes?
Brands differ when it comes to discount codes. Depending on the brand they may release discount codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best discount codes. If Rappler Promo Codes has any offers available, they will try to list them here.
How do I use a discount code at Lime Crime?
A lot of time is spent collecting and searching for the most recent and best Lime Crime discount codes, by our team at Rappler Promo Codes. The team also illustrates how to use Lime Crime’s discount code by scrolling up and reading ‘How do I use My Lime Crime Discount code?’.