Why did Jessica London ship my order late?
Sometimes their warehouse processing takes a bit longer than expected which may affect the shipping date. This doesn’t impact the delivery date. Just a reminder – their delivery time frame is 7-10 business days.
Why can’t I log into my account?
Please check the email address or password and try again. Remember, the password is case sensitive.
What should I do if an item is missing from my order?
If an item is missing from the package but listed on the packing slip as shipped, it may have shipped separately or be back-ordered. If the product is not back-ordered, please call Jessica London at (800) 677-0357, and they will assist.
What should I do if Jessica London shipped the wrong item?
Please contact Jessica London customer service team and inform them about this, and request a refund. Jessica London will be sorry to hear about this.
Where is Jessica London located?
Indianapolis, IN, United States.