Why did I receive a product recall notification?
Customers may have received an email from iHerb because iHerb’s records indicate that a customer had purchased a product that has since undergone a recall. If customers received iHerb’s email, it includes the name of all products which customers have purchased from iHerb which have undergone a recall.
Does iHerb have retail stores?
iHerb is an eCommerce company only does not have any walk-in stores. This means that customers may conveniently order online and get their item(s) shipped directly to their homes. This benefits consumers as fewer overhead costs are added to product prices. These overall savings, when product prices and our free, flat-rate, and DDP shipping methods are taken into account, simply can’t be beaten!
What currency will I be billed in?
Payments will be charged in the currency selected while shopping and placing an order. If customers choose to pay in a currency other than U.S. dollars (USD), additional fees may be charged by their credit card company or bank for cross-border transactions. Such fees may also be referred to as a “foreign transaction fee” or a “conversion fee” by the credit card company or bank. None of these fees is received by iHerb and customers will have to contact their financial institution for further details.
What can I do when a product is out of stock?
iHerb offers more than 30,000 products that iHerb ship worldwide. While this is usually a smooth process, it is inevitable that the complexity of the supply system can create temporary stock issues at times. Rest assured, iHerb is working hard to bring any affected product back into stock as soon as possible. iHerb recommend customers use the ‘Notify Me’ feature to get updated about any stock changes.
What do I do if I’ve received an extra item?
Please accept the extra item as a gift from iHerb! There is nothing further customers need to do nor do customers need to report it. However, if customers received the extra item and are missing any item(s) they had originally ordered, customers may proceed with filing a refund claim.
How can I get a promo code for iHerb?
Our team at Rappler Promo Codes is constantly looking for the best iHerb promo codes to help save you money. If there are ever iHerb promo codes available, this means that iHerb will most likely have it available for you to use. Check out the list of offers to see which promo code best suits you.
How do I use a promo code at iHerb?
A lot of time and effort goes into collecting and looking for the best and most recent codes by the team at Rappler Promo Codes that iHerb has on offer. The team does their best to explain how iHerb’s vouchers codes are used. For a step-by-step guide, scroll up to the How Do I Use My iHerb Promo Code? section.