Can I track my delivery overseas?
House of Fraser makes it easy for customers to track their delivery no matter where it is. Once a customers order has been processed by House of Fraser, customers should receive an email informing them of their tracking reference. Customers should please use that tracking reference to keep tabs on the progress of their delivery.
How can I apply an e-voucher or gift card?
Customers should select the items they wish to purchase and proceed to the checkout as normal. When in the payment stage of checkout they will need to click ‘Use Gift Card/eVoucher’ and follow the instructions. If customers wish to apply another voucher to the same order please follow the above steps again.
Can I make changes to my order?
Unfortunately, once customers have placed their order, they can’t make any changes to it. This includes adding or removing items, changing colours or sizes, changing delivery address, delivery option or email address on the order.
How do I find my size?
Sizes vary with different brands and styles. House of Fraser have a size guide that will show customers clothing and footwear sizes to help them make an informed decision about their purchase.
What If I’ve received a faulty item?
Please contact House of Fraser and a member of House of Fraser’s team will help customers arrange for the item to be returned, to either exchange it for the correct one or refund customers.
How can I get a promo code for House of Fraser?
Our team at Rappler Promo Codes is constantly looking for the best House of Fraser promo codes to help save you money. If there are ever House of Fraser promo codes available, this means that House of Fraser will most likely have it available for you to use. Check out the list of offers to see which promo code best suits you.
How often does House of Fraser release promo codes?
Brands differ when it comes to promo codes. Depending on the brand they may release promo codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best promo codes. If Rappler Promo Codes has any offers available, they will try to list them here.