Where are Hill & Friends’ bags made?
Hill & Friends’s products are proudly made in England.
Do I have to make an account to purchase at Hill & Friends?
Not at all. Customers can use the guest checkout if they don’t want to create a Hill & Friends account.
Can I pre-order at Hill & Friends?
Customers can pre-order new season items and make payments in advance. When customers pre-order an item, payment will be taken immediately and their order will be held until Hill & Friends have received the stock. If an order includes both in-stock and pre-order items, or customers purchase more than one pre-order item with different expected shipping dates, items will be dispatched on arrival at the warehouse, however, customers will incur a single shipping charge.
Can I cancel my order?
If customers are based in the EU, they have the right to cancel their contract with Hill & Friends under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, but customers need to notify Hill & Friends of their decision to do so within 14 days from the day after the day on which customers receive the last item in their order. To exercise the right to cancel, please inform Hill & Friends by email at firstname.lastname@example.org
What should I do If I receive a faulty item?
Items are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, Hill & Friends will offer to repair faulty items within 6-8 weeks of receiving the item back to Hill & Friends. When items deemed faulty cannot be repaired or the same item is not available, a full refund will be offered, including the cost of shipping.
How often does Hill & Friends release discount codes?
Brands differ when it comes to discount codes. Depending on the brand they may release discount codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best discount codes. If Rappler Promo Codes has any offers available, they will try to list them here.
How can I get a discount code for Hill & Friends?
Our team at Rappler Promo Codes is constantly looking for the best Hill & Friends discount codes to help save you money. If there are ever Hill & Friends discount codes available, this means that Hill & Friends will most likely have it available for you to use. Check out the list of offers to see which discount code best suits you.