Can I change a product/fragrance in my order?
Unfortunately, hideAWAY is unable to make changes to an order once it has been placed. hideAWAY can only attempt to cancel and refund them so customers can place a new order with the correct items. Customers should please let hideAWAY know at email@example.com if they would like to cancel their order ASAP as hideAWAY only have a small window to do so before it passes through hideAWAY’s dispatch system.
How do you use the body balm?
The best way for customers to use hideAWAY’s Body Balm is by rubbing their fingers in circular motions on the product to warm it. This will produce heat on the surface of the product to thin the consistency and make it easier to apply.
How much fragrance oil should be used in the diffuser?
This is up to the individual and how strong they would like their fragrance to be. hideAWAY suggest using 1-3 drops of fragrance oil in its mini diffusers (60ml) and 3-5 drops in the large diffuser (300ml). hideAWAY recommend using its diffusers in a well-ventilated space, out of reach of small children and animals.
Are your products cruelty-free? Do you test on animals?
Yes! All of hideAWAY’s products are cruelty-free and hideAWAY does not test on animals.
My body balm is really hard. Is this normal?
hideAWAY can confirm that these are generally quite hard and need heat from a customer’s fingertips to be used. hideAWAY normally suggest rubbing between fingers in circular motions on the product in order to use it. Once the product heats up, it should be easier to use.
How do I use a discount code at hideAWAY?
A lot of time is spent collecting and searching for the most recent and best hideAWAY discount codes, by our team at Rappler Promo Codes. The team also illustrates how to use hideAWAY’s discount code by scrolling up and reading ‘How do I use My hideAWAY Discount code?’.
Do students get a discount code?
Rappler Promo Codes understands the importance of money-saving for students and if hideAWAY offers student discounts, Rappler Promo Codes’s team will do everything they can to find and list them so that students can save money.