Do I need to register for an account to purchase products from your online store?
Yes, customers need to create an account to purchase from GoGuru’s online store. The account created via Times Connect is a service provided by Times Publishing Limited that allows customers to access all online services in the Times Publishing group with a single ID and password created by customers.
How do I know if the product in the online catalogue is available?
With the exception of some magazine subscription or pre-order items which requires confirmation from overseas, most of the items in GoGuru’s online store are available for purchase. In the event that any products are unavailable due to unforeseen circumstances, GoGuru’s customer service staff will contact customers. If an order contains 1 item that is out of stock, GoGuru will still process and deliver the remaining items. GoGuru’s customer service staff will process a refund for the 1 item that is out of stock.
What is Times Rewards?
Times Rewards is a loyalty programme that rewards shoppers at Times Bookstores (retail stores) and GoGuru (online).
Can I change or cancel my order?
Customers cannot change items or cancel their order once it has been confirmed and paid.
What devices can I use to read an e-book?
A range of devices can be used to read e-books. Supported devices are listed on GoGuru website. GoGuru recommend that customers download a sample of an e-book from the Adobe website to their device to test the device and software, before placing an order on GoGuru.
How do I use a discount code at GoGuru?
A lot of time is spent collecting and searching for the most recent and best GoGuru discount codes, by our team at Rappler Promo Codes. The team also illustrates how to use GoGuru’s discount code by scrolling up and reading ‘How do I use My GoGuru Discount code?’.
How do I redeem my GoGuru discount code?
Have a look at the different discount codes offered and select the ‘Get Coupon’ button. A code will appear on your screen and will open a new tab to the GoGuru’s website.