Can I get a product customised?
Sure customers can! Customers can call Ferns N Petals at +91 9212422000 / 011 66766060 (08:00 AM-10:30 PM, Monday-Sunday) or write to Ferns N Petals at help@fnp.com and let Ferns N Petals know what they want.
How long will it take to process my cancellation request?
It takes up to 24 hours time to process a cancellation request.
My order is delayed, what should I do?
Orders are generally processed within the timeframe mentioned during the order placement process. However, in some cases where the order is shipping through the logistics partners, it gets delayed beyond Ferns N Petals’ control. Ferns N Petals’ team is proactively monitoring these orders and will send customers regular updates. Ferns N Petals request customers to wait for the defined timeslot to get over. Customers can send an email to help@fnp.com if the delivery slot is over.
What should I do If I’m unhappy with my order?
Ferns N Petals is sorry to hear that a customer is not happy. A customers’ smile is Ferns N Petals’ promise! No frowns. If any, Ferns N Petals will tilt the curve. Customers can just let Ferns N Petals know how Ferns N Petals has failed to meet customers’ expectations and Ferns N Petals will fix it at the earliest.
How can I subscribe to newsletters?
All customers need to do is to enter their email ID in the ‘Newsletter’ box on Ferns N Petals’ website. Upon entering the email ID, a verification email will be sent to a customers email. Customers can click on that link and activate their subscription.
How do I use a coupon code at Ferns N Petals?
A lot of time is spent collecting and searching for the most recent and best Ferns N Petals coupon codes, by our team at Rappler Promo Codes. The team also illustrates how to use Ferns N Petals’s coupon code by scrolling up and reading ‘How do I use My Ferns N Petals Coupon code?’.
How often does Ferns N Petals release coupon codes?
Brands differ when it comes to coupon codes. Depending on the brand they may release coupon codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best coupon codes. If Rappler Promo Codes has any offers available, they will try to list them here.