Can I exchange my paper pass for a mobile pass?
Yes, it’s possible for customers to exchange their paper Pass for a mobile Pass. To find out more, please contact customer service.
Can I upgrade my mobile pass with more countries and more days?
No, it’s not possible to add more days or countries to a customers’ Pass. If customers decide to travel for longer, they can simply buy another Pass and add it to their phone.
What should I do If there is incorrect information on my pass?
Sometimes customers notice an error in the spelling of their name. If this is the case, customers need to exchange their Eurail Pass for another one with the correct name(s) on it.
How do I activate my Eurail pass?
Customers need to activate their Eurail Pass before they can start using it. It must be activated within 11 months of the purchase date. Customers can also get their pass activated at a European train station, or customers can place their order at Eurail website. This service is always free of charge.
Can I get compensation for train delays?
If customers experience a train delay of 60 minutes or more during their Eurail or Interrail trip, they may be eligible for monetary compensation for the inconvenience caused. Read more about this policy at Eurail’s website.
How do I use a coupon code at Eurail?
A lot of time and effort goes into collecting and looking for the best and most recent codes by the team at Rappler Promo Codes that Eurail has on offer. The team does their best to explain how Eurail’s coupon codes are used. For a step-by-step guide, scroll up to the How Do I Use My Eurail Coupon Code? section.
How often does Eurail release coupon codes?
Brands differ when it comes to coupon codes. Depending on the brand they may release coupon codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best coupon codes. If Rappler Promo Codes has any offers available, they will try to list them here.