How do I know the exact price that I have to pay?
The prices for non-EU countries are net prices. There is no VAT on an order. Any shipping costs and payment method surcharges are shown directly in the shopping cart. As such, the total price of an order comprises the product price, shipping costs and payment method surcharge.
Is my parcel insured?
Each parcel is insured for customers by Computer Universe for the respective value of goods.
What should I do in the case of a faulty product?
In the event of a defect, the direct processing in a customers country by the manufacturer or an authorised service centre is often possible. For this purpose, customers can contact the manufacturer directly. Here, the complaint is dealt with significantly faster, as international shipping routes are not required. In this context, please also note the information regarding guarantees and warranties.
What are “B” products?
B products are products that can no longer be sold as new products. However, these products are generally in an ‘as-new´ condition. Please see the respective description of the B product for details.
How should I proceed if a product was not delivered the way it was described?
In this case, please contact Computer Universe before sending the product back to Computer Universe. Computer Universe shall clarify the procedure as quickly as possible and find a solution.
How do I use a discount code at Computer Universe?
A lot of time is spent collecting and searching for the most recent and best Computer Universe discount codes, by our team at Rappler Promo Codes. The team also illustrates how to use Computer Universe’s discount code by scrolling up and reading ‘How do I use My Computer Universe Discount code?’.
Do students get a discount code?
Rappler Promo Codes understands the importance of money-saving for students and if Computer Universe offers student discounts, Rappler Promo Codes’s team will do everything they can to find and list them so that students can save money.