Why has my order been frozen?
When an order has been frozen, AliExpress will send customers an email including the detailed reason for freezing the order. Customers can also find the reason in their AliExpress account.
What is a Wish List?
Customers can keep track of their favourite products from AliExpress by adding them to their wish list. Customers can create up to 10 wish lists, and organise them however they like.
When will I receive my order?
After the seller sends out the customers’ package, customers will receive the goods in the promised delivery time. There is the estimated delivery time and shipping information shown on the logistics page (by clicking ‘Track Order’ button on the order list page). Note: the estimated delivery time will be updated based on the newest logistics information.
What are the privileges of AliExpress Member club?
There are 4 levels in AliExpress Member Club: Silver, Gold, Platinum and Diamond. The level, determined by the reward points, determines the benefits & privileges buyers are entitled to. All buyers are automatically assigned a membership level once they meet the minimum requirements determined for each level.
How do I stay informed about AliExpress’ promos?
Once customers have created an account with AliExpress, AliExpress will keep customers updated on the latest deals and offers via email. For more updates, customers can also regularly visit AliExpress’s website and app.
How can I get a promo code for AliExpress?
Our team at Rappler Promo Codes is constantly looking for the best AliExpress promo codes to help save you money. If there are ever AliExpress promo codes available, this means that AliExpress will most likely have it available for you to use. Check out the list of offers to see which promo code best suits you.
How Often does AliExpress release promo codes?
Brands differ when it comes to promo codes. Depending on the brand they may release promo codes regularly or at special times of the year. The team at Rappler Promo Codes spend a lot of time looking for the best promo codes. If Rappler Promo Codes has any offers available, they will try to list them here.