How can I get more information about the room or the property’s facility?
Customers can find details about the property in their confirmation email or on the property detail page. For anything else, customers can also contact the property directly.
Can I add an extra bed/baby cot in my room?
The availability of an extra bed/baby cot depends on the property. Additional costs for children, including extra beds, are not included in the reservation price unless stated. Please contact the property directly for this information.
Does the hotel provide airport transfer?
When searching, customers can choose ‘Hotel/Airport transfer’ in the facilities section to help customers with their search. Hotels will also provide this information in the “Useful Information” section on the hotel page displayed on the website. Some rooms come with complimentary airport transfer. If this is the case it will be specified in the room type or will be noted in the grand total on the booking form. Airport transfers are usually subject to a charge. If customers would like to arrange an airport transfer, please contact the hotel directly.
How can I make a special request?
Customers can send their special requests to the property using the self-service option. Please note that all special requests are subject to availability and cannot be guaranteed.
Can I make changes or cancel my booking due to COVID-19?
Any changes customers wish to make to their booking is dependent on the policies of the booking. Due to the ongoing impact of COVID-19, certain destinations continue to impose and modify restrictions on travel. Customers should please check to see whether their destination has any travel restrictions prior to booking with Agoda.
How can I get a promo code for Agoda?
Our team at Rappler Promo Codes is constantly looking for the best Agoda promo codes to help save you money. If there are ever Agoda promo codes available, this means that Agoda will most likely have it available for you to use. Check out the list of offers to see which promo code best suits you.
How do I use a voucher code at Agoda?
A lot of time and effort goes into collecting and looking for the best and most recent codes by the team at Rappler Promo Codes that Agoda has on offer. The team does their best to explain how Agoda’s vouchers codes are used. For a step-by-step guide, scroll up to the How Do I Use My Agoda Voucher Code? section.